Do you deliver online orders outside Australia ?
Our online offer is currently only available for Australian customers. However, you can find our products in all good independent grocers, cafes and bars across New Zealand, Australia and Singapore. We're a fast growing start-up so please stay in touch as we expand our store listings and online jurisdictions over the coming months.
How long will it take to get my order ?
It depends on where you are. Australia is quite a big continent. Generally orders will take between 3-7 business days to arrive. If you would like to know exactly where your order is in the delivery cycle you can track it here. Alternatively you can get in-touch with us here at the office and we'll pinpoint its location for you straight away.
Can I return my product ?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Can I get a bulk discount for weddings and corporate events ?
Sure can. Pop us a note here at the office and we'll make sure your special day is well catered for. Planners, please keep in mind our lead times are approximately 10 working days from order to delivery for event purchases in Australia. Please also be aware we do need the "venue" receiving contact details and delivery time windows for drivers. For all additional and custom requirements kindly get in touch via phone with us at the office.
Is your water treated in any way ?
Not on our watch. Unlike tap water, municipal or the factory water that goes into 99% of most flavoured beverages our artesian water is untreated and contains no chemical agents like chlorine, chloramine, fluoride or any other additives. It does however go through an ultra fine filter to remove any possible contaminants and then steam pasteurised to ensure our militant Quality Assurance team are super happy.
Do the flavours come from the real organic fruits ?
Yes absolutely. Our flavour essence has been screened and audited by Organic certifiers to guarantee the authenticity of our product and processes. We're big fans and supporters of all things organically grown. We wouldn't make it if it didn't come from sustainable, ethical growers of chemical free produce.